Sorry to hear that you aren’t happy with our service.
You can call me at 973-227-5964 Monday to Friday 9am to 5pm to discuss about this issue or email to firstname.lastname@example.org. We once again apologize for any inconvenience we may have caused. I want you to know that Universal Relocations does not take issues like this lightly. We go to great lengths to satisfy of customers and we stand behind our service guarantee. If there is anything else I may help you with, feel free to contact me.